Welcome. There are plenty of ways companies can communicate with their customers. Alacra has traditionally used email, phone, in-person visits and surveys to maintain a dialogue with customers. I think adding a blog to the mix will add value because, as an intermediary, we get to see what’s happening both on the customer side and on the publisher side. We’re always seeing new content products and we’re always hearing what customers want that’s different from what publishers (and packagers) are offering now. So the goal of the AlacraBlog is to inform and hopefully generate some back and forth so that business information consumers can ultimately get what they want, and publishers can make some money producing it.







Hey Steve, good to see you blogging! Welcome to the community and have fun...
Posted by: Rafat Ali | March 23, 2004 at 09:49 PM
Steve,
Congratulations on this concept, it's great. Our weblog comments at:
http://shore.com/commentary/weblogs/2004_04_01_m_archive.html#108084832108829328
Posted by: John Blossom | April 01, 2004 at 07:03 PM
Steve, Congratulations on being one of the first CEOs to utilise blogging. As the editor of a twice-a-month business information newsletter I'm constantly monitoring news so it's great to be able to read about what Alacra is planning, almost in real time.
Posted by: Pam Foster | April 05, 2004 at 05:23 AM
Steve,
It is good to see the CEO interact with his customers/prospects in this fashion. Maybe you will start a trend.
Posted by: David Darst | April 17, 2004 at 12:37 AM
Steve,
It is good to see the CEO interact with his customers/prospects in this fashion. Maybe you will start a trend.
Posted by: David Darst | April 17, 2004 at 12:38 AM